As an authorised servicer of JUNKERS/BOSCH home heating boilers, besides professional installation, we are also authorised to certify warranties and perform boiler maintenance within the warranty period.
After the warranty has expired, we offer you professional maintenance, servicing and repair of possible failures on your BOSCH (or JUNKERS) boilers.
During regular boiler operation, annual service is advisable, which may include visual device inspection, water and gas pressure testing, . . . adjusting burner parameters, in order to use energy more efficiently and to comply with the regulations on energy efficiency. We also perform chemical cleaning of boilers when sediment is accumulated.
Annual service should not be done during the heating season, in order to prepare the device for the upcoming season.
In case of possible faults on the device, the fault is investigated and diagnosed in no time by our experienced and trained servicers. We also offer you the possibility of purchasing and installing original spare parts.
Dear users, if you have any questions related to the service we have performed or you would like us to perform it, you can „click“ on ...... „Send a NEW question“ and our expert team will reply to you in no time.
You can also contact us on: 021 69 12 760 and 063 10 49 347
Short manual of customer service:
By clicking on the link below: Submit new ticket, the panel opens a new ticket. The most important thing is to fill Contact Information and Ticket Information (your question). On this panel fields with * are required so we know who contacted us and which area is concerned, it is especially important that you enter your e-mail address because you will get the reply of the status of question as well as answer on this e-mail address. Here you can specify your phone number if you wish to be contacted by telephone. On the section CLASSIFICATION you can choose a category for the selected area.
When you have entered all the information click on the disk icon that says SUBMIT and you are submitting a ticket (question) to our customer service, after which we will send you an e-mail message, with instructions how to track the status of Your submitted ticket.
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